Human Resources Management

Customer Care and Quality Service Delivery

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Human Resources Management 1 (Basic)

  1. MODULE OBJECTIVES:
  • To explain the importance of Human Resource Management function and the role it plays...

Human Resources Management 2 (Intermediate)

  1. MODULE OBJECTIVES:
  • To recognize important legal issues affecting HR management.
  • To familiarize...

Human Resources Management 3 (Advanced)

  1. MODULE OBJECTIVES:
  • To explain the meaning of strategic management
  • To examine different aspects of human...

Leadership Development and Change Management

  1. MODULE OBJECTIVES:
  • Understand and explain the concepts of “Leadership Development” and “Change...

Leadership Development and Conflict Management

  1. MODULE OBJECTIVES:
  • Understand and explain the concepts of “Leadership Development” and “Conflict...